Win111 takes the protection of every member's personal data seriously. This Privacy Policy transparently explains how we collect, use, store, and protect your information in accordance with Malaysian law.
Win111 is fully committed to protecting the privacy of every member who joins our platform. As a trusted online gaming platform in Malaysia, we understand that your trust is our most valuable asset. This Privacy Policy is designed to clearly and transparently explain how win111 handles your personal data — from the moment you register through to your use of every service we offer.
This policy applies to all users of the win111 platform, including website visitors, registered members, and anyone who interacts with any win111 service via the website or mobile app. By using the win111 platform, you agree to the terms set out in this Privacy Policy.
This Privacy Policy complies with Personal Data Protection Act 2010 (PDPA) Malaysia. We take every aspect of data protection seriously and continuously update our practices in line with the latest legal requirements.
Win111 collects various types of information depending on your interactions with our platform. Generally, the information we collect falls into two main categories: information you provide directly and information collected automatically while you use the platform.
| Data Categories | Type of Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identity card number | KYC verification & fraud prevention |
| Contact Data | Phone number, email address, residential address | Account communications & notification delivery |
| Financial Data | Bank account number, e-wallet information | Deposit & withdrawal processing |
| Usage Data | Game history, betting records, login activity | Service improvement & security monitoring |
| Technical Data | IP address, device type, web browser, operating system | Account security & unauthorised access detection |
We only collect information that is genuinely necessary for legitimate purposes. win111 does not request irrelevant or excessive information from our members.
All information we collect is used for specified and legitimate purposes. win111 does not use your data for any purpose not stated in this Privacy Policy. The following are the primary ways we use your personal data:
In accordance with the Personal Data Protection Act 2010, win111 processes your personal data only on lawful grounds. Our data processing is based on:
You may withdraw your consent to receive marketing communications at any time by contacting the win111 support team or through the notification settings in your account.
Win111 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, there are certain situations where we need to share your information with selected parties to enable us to provide the services you require:
All third parties we work with are bound by strict data protection agreements and are not permitted to use your data for any purpose other than what has been mutually agreed upon with win111.
Win111 will never ask for your account password via email, SMS, or any other channel. Please be cautious of any party claiming to represent win111 and requesting your sensitive information.
Win111 continually invests in the latest security infrastructure to ensure your personal data is always protected. The security measures we implement encompass multiple layers of protection:
Although win111 takes all reasonable steps to protect your data, no system can be guaranteed 100% secure. You also play an important role — ensure your password is strong, unique, and never shared with anyone.
The win111 platform uses cookies and similar tracking technologies to enhance user experience, ensure account security, and understand how members use our platform. The following are the types of cookies we use:
You can manage cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the win111 platform. By continuing to use the platform, you agree to the use of cookies as described.
Win111 retains your personal data for as long as your account is active or as long as necessary for the purposes stated in this Privacy Policy. Our data retention periods are as follows:
Once the retention period expires or upon your request (subject to legal obligations), win111 will securely delete or anonymise your personal data using methods that ensure the data cannot be recovered.
As a data subject under Malaysia's Personal Data Protection Act 2010, you hold certain rights regarding your personal data held by win111. We are committed to making it easy for you to exercise these rights:
You have the right to request a copy of the personal data we hold about you at any time.
You may request the correction of any inaccurate or incomplete data in your account.
You may request the deletion of your data, subject to legal retention obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a machine-readable format for transfer to another platform.
You may request a restriction on the processing of your data under certain circumstances as defined by law.
To exercise any of the above rights, contact the win111 support team via live chat within the platform. We will process your request within 30 business days in accordance with the requirements of PDPA 2010.
The win111 platform is strictly intended for individuals aged 18 and above. win111 does not knowingly collect or process personal data of children under the age of 18. If you believe a minor has provided personal information to win111, please contact us immediately so we can take appropriate action, including removing that information from our systems.
Win111 enforces strict age verification through the KYC process to ensure the platform is only accessed by adults. Any account found to be held by a minor will be terminated immediately.
Win111 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service improvements. Any significant changes will be communicated to members via in-platform notices or email.
The "Last Updated" date at the top of this page indicates when this Privacy Policy was last reviewed. We encourage you to check this page periodically to stay informed about how we manage your personal data.
Your continued use of the win111 platform following any amendments to this Privacy Policy will be considered your acceptance of the updated terms. If you disagree with any amendment, you may close your account by contacting our support team.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how win111 handles your personal data, our team is ready to assist. You may reach us through:
The win111 Data Protection Officer is responsible for ensuring compliance with the Personal Data Protection Act 2010 and can be reached via the channels above for any specific enquiries relating to your data privacy.
Every layer of protection we have built is to ensure your gaming experience remains safe and worry-free at all times.
All information transmitted between your device and win111's servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions worldwide.
Win111 is in full compliance with Malaysia's Personal Data Protection Act 2010. Every aspect of our data handling process is designed in accordance with applicable local legal requirements.
The win111 KYC process not only meets compliance requirements — it also protects you from identity misuse and ensures that only the legitimate account owner can make withdrawals.
Protect your account with an extra layer of security through two-factor authentication (2FA). Every login requires verification via your personal device for maximum security.
Win111 has never and will never sell your personal data to advertisers or third parties. Your data is used solely for the purposes you have agreed to — nothing more.
The win111 technical team monitors our systems around the clock to detect any suspicious activity and responds swiftly before any threat can compromise your account.
Your data is protected. Your gameplay is secure. Now it's time to enjoy the best gaming experience with over 500,000 win111 members across Malaysia.
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